PSI Summit for Licensure Leaders
Register for the Virtual Summit
Wednesday, June 4, 2025 | 1 PM - 5 PM ET
Register for the Virtual Summit
About the Summit
Who you'll hear from
Host: Alon Schwartz, Chief Revenue Officer, PSI
Janet Garcia, CEO, PSI
Wally Dalrymple, MS, Chief Security Officer, PSI + ETS
What you'll learn
A look into PSI’s 2025 roadmap
Gain strategic insights from PSI and ETS leaders about the future of licensure.
AI testing innovations
Explore AI-driven test development and security enhancements.
Proctoring and test center updates
Learn about remote proctoring innovations and test center advancements.
The opportunity to ask questions
Engage in interactive discussions with industry experts and peers.
1:00 PM - 1:10 PM - Summit Overview and Operational Update
Alon Schwartz, Chief Revenue Officer, PSI
An overview of the afternoon from our host, highlighting the key initiatives driving innovation and operational excellence in licensure and credentialing.
1:10 PM - 1:40 PM - Keynote: Unveiling the Next Era of Innovation
Janet Garcia, CEO, PSI
Hear from Janet Garcia, CEO of PSI, as she sets the stage for the next chapter of transformation and growth in licensure testing. Janet will provide:
- An overview of what to expect next from PSI, including a preview of upcoming investments and exciting product updates.
- Insight into the value PSI’s recent merger with ETS brings to our clients and the wider testing industry
1:40 PM - 2:10 PM - Session 1: Security Enhancements with Data Forensics
Wally Dalrymple, MS, Chief Security Officer, PSI + ETS
Nicole Tucker, MA, Associate Vice President, Assessment Operations, PSI
In this forward-looking session, we will delve into the innovative strategies and technologies shaping the future of licensure exam security. We will explore:
- How ETS and PSI are leveraging advanced AI and biometric technologies to combat sophisticated threats like deepfakes and digital identity fraud.
- Our move towards real time data forensics, speeding up the transition from detecting a security issue to acting.
2:10 PM - 2:40 PM - Session 2: Opportunities for AI in Exam Content Development
Sean Gasperson, PhD, Associate Vice President, Assessment Services, PSI
This session will offer an update on how PSI is using AI to transform the exam development lifecycle. Attendees will gain insights into:
- Opportunities to leverage AI in the exam development lifecycle, backed by human-in-the-loop quality assurance to maintain psychometric rigor and validation.
- Ways to address exam development challenges with an end-to-end approach to AI adoption that involves rigorous security standards and seamless integration with existing systems.
- How AI is opening the door to more advanced item types that assess authentic skills and knowledge.
2:40 PM - 2:50 PM - Break
2:50 PM - 3:10 PM - Session 3: Remote Proctoring Enhancements
Guy Ritt, Sr. Director, Product Ops Management, PSI + ETS
Learn how PSI is enhancing the integrity, efficiency, and user experience of remote licensure exam delivery. This session will cover:
- The latest technologies and innovations in secure online proctoring.
- Recent improvements to quality assurance for PSI online proctoring, including proctor training, security protocols, and candidate communications.
3:10 PM - 3:40 PM - Session 4: Test Center Network: Innovations and Roadmap
Neal Baer, VP, Global Channel, PSI
Hear an update on recent improvements to the PSI test center network, designed to boost efficiency, security, and the candidate experience. This session will cover:
- Key security, quality assurance, technology, and physical upgrades, already leading to a significant reduction in support calls.
- Plans to future-proof the candidate experience across our test center network.
3:40 PM - 4:10 PM - Session 5: Elevating the Candidate and Client Experience
Steve Trollinger, Vice President of Test Taker Experience, PSI
Chris Maddox, Senior Director, Global Candidate Services, PSI
Jeff Davis, Senior Director, Account Management, PSI
This in-depth discussion will cover the latest enhancements and future innovations at PSI designed to improve both the candidate and client experience:
- Newly implemented features to streamline processes, such as our enhanced client portal, QR code integration, and mobile upload capabilities.
- Upcoming innovations, including self-check-in, self-service options, chatbots, and real-time support solutions that enhance efficiency, transparency, and ease of use.
4:10 PM - 4:40 PM - Panel Discussion: The Future of Licensure and Credentialing
Alon Schwartz, Chief Revenue Officer, PSI
Wally Dalrymple, MS, Chief Security Officer, PSI
Isabelle Gonthier, PhD, ICE-CCP, Chief Assessment Officer
Engage in an interactive discussion with industry leaders, focusing on trends, challenges, and future opportunities in licensure and credentialing. This session invites audience participation to drive the dialogue and set the agenda.
4:40 PM - 5:00 PM - Closing Remarks
Alon Schwartz, Chief Revenue Officer, PSI
Summary of the summit's highlights and closing insights.